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About H.Samuel
H.Samuel is a mass market jewellery maker and watch retailer. The Company is available through its brick and mortar stores and online presence. With presence for more than 150 years, H.Samuel has gained immense knowledge and expertise in the jewellery making business as well as reaching it to people in the most fashionable and affordable manner. H.Samuel understands the pulse of its customers and hence makes such jewellery that are loved by all. H.Samuel jewellery stands out for its unique design, extraordinary look, and finesse.
H.Samuel has also forayed into exclusive collection of timepieces that are less of watches and more of accessories. These watches are carefully chosen to be part of H.Samuel’s exquisite jewellery selection for their brand value and that they stand for opulence.
H.Samuel is constantly striving to offer the best of its showpieces and stocks the finest selection of diamond jewellery, jewellery brands and fashion and prestige watches. Leading brands in the watch section include Fossil, DKNY, Casio, Guess and Radley.
If jewellery is in the mind, there’s no looking further. H.Samuel it is, with the widest range of affordable jewellery, either big or small, diamonds, gold, silver; and the most admired watch brands. H.Samuel is also proud of its well trained and efficient team who would help customers by their desired item within their budget to be treasured forever. These specially crafted jewellery are one of its kind, timeless, classic and will always fit one’s pocket.
H.Samuel Exclusive collection...
H.Samuel has a massive catalogue of different jewellery items, including
- Rings
- Beads & Charms
- Bracelets
- Cufflinks
- Earrings
- Lockets
- Necklaces
One can choose any of the items from diamonds, gold or silver from H.Samuel’s self-designed collection or from other renowned brands, such as Swarovski, Chamilia and Citizen.
Want to gift a ring? H.Samuel has just the right ring. The Company stocks a large variety of rings carefully categorised for different occasions. Engagement rings, Wedding rings, Eternity Rings, Men’s rings, Simple diamond rings, H.Samuel has covered it all.
While browsing through the engagement rings section one can use the filter option to filter down the search results by
- Metal/ Stone: Gold, Platinum, White Gold, Two colour Gold, Diamond and Silver, or
- Ring style: Solitaire, Bridal sets, Diamond cluster, Two stone, or
- Brands: The Forever diamond, Perfect Fit, Emmy London, Ever Us, Ideal Love by Tolkowsky, Princessa, or by
- Price Range
The wedding rings are similarly categorised for ease of browsing and final selection. Instead of getting confused amongst the exquisite collection, use the filtered option to identify those that one is truly looking for. One can choose from Classic plain wedding rings, or diamond set one, or patterned wedding rings or bridal sets or eternity rings. Wedding rings are also available in Gold, Platinum, White Gold, Two colour Gold, Diamond and Silver.
H.Samuel is a highly customer centric company with an expert understanding of what works and what does not as well as what’s in fashion. The Company boasts of designers who are experts in their field and appreciated and regarded for their work. H.Samuel also encourages its customers to come up with designs for their rings. In consultation with the in-house designers and advisors, H.Samuel is more than happy to cater to the requests of its customers.
The jewellery section houses different items, including rings, diamond jewellery, bracelets, bangles, beads and charms, earrings, necklaces & chains, jewellery sets, personalised jewellery, lockets, pearl jewellery stacking rings, brooches, body jewellery and wedding jewellery. While the massive catalogue can only spellbound customers, however jewellery items are also made as per specifications of customers for that special occasion or celebration.
H.Samuel also stocks Collectibles that are uniquely designed statuettes resembling animals or cartoon characters or emblems/ motifs. These work excellently as gift items due to the character they represent and the memories they revive. When nothing else works, Collectibles are bound to make the day.
H.Samuel believes in adding that personal touch to all its items sitewide. From Rings, earrings, to cufflinks and chocolate and sweets, to bone china and glassware, to photo frames and albums, one can get their name/s or initials or special messages engraved on the jewellery pieces for that special identification.
The timepiece section boasts of an envious collection of premium brand watches, smartwatches and activity trackers. If encrusted crystals or chronographs are not your thing, check out the latest range of smartwatches from Guess Connect, Garmin, Huawei and Misfit.
H.Samuel does not end in selling its jewellery pieces but continues to take care of the same. H.Samuel offers repair and care services for all its items- jewellery or watches. The Company offers complimentary jewellery cleaning services. In addition, H.Samuel also offers stone resetting and replacement, re-thread beaded necklaces, re-rhodium plating and other minor repairs and services. From replacing broken and worn out straps, battery replacements to general servicing, H.Samuel has technicians equipped to take care of the prized possession of its customers.
Hassle free Payment and Return Policy
H.Samuel values its customer’s time and money. Hence the Company has adopted a safe and secure payment system that encrypts all personal data of its customers to maintain confidentiality. All major credit cards including Maestro, MasterCard, Visa, Visa Debit, Visa Electron, Solo, American Express and One4all gift card. Customers having PayPal accounts can also pay using this account for a safe and secure payment.
H.Samuel aims to provide a satisfying experience to all its customers at the very first instance. However, if a customer expresses his desire to return n item, the unused item can be returned/exchanged at an H.Samuel store or returned by post. Refunds are made to the card/ account used at the time of purchasing.
Exciting Discounts and Offers
H.Samuel discounts and offers can be tracked from any of the many coupon vendor websites. Customers can glance through the available offers to select the one that best suits him. Customers are always on the lookout for H.Samuel Voucher Codes & Promos that entitle the user significant discounts on the enlisted items.
H.Samuel is active on the social media including Facebook, Twitter, YouTube, Pinterest, and Instagram. The Company also send mails to its subscribers updating on the recent developments of H.Samuel and also upcoming offers. One can also track of the offers and deals initiated by H.Samuel by checking the Company’s social media pages.
Customer Service:
You can ask your queries by call or by email. You can call them in between 9am – 6pm from Monday to Friday and on Saturday 9am to 5pm and closed on bank holidays. They will come back to you in three working days if you have asked your query by email.
Contact Us:
You can write them at:
H.Samuel, Hunters Road,
Hockley, Birmingham.
You can call them on 0345 609 2000.
You can email them at customer.services@hsamuel.co.uk.
You can also visit their official website www.hsamuel.co.uk.