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About Hewlett Packard
Hewlett Packard are a global provider of products, technologies, software, solutions and services to individual consumers, small-and medium-sized businesses ("SMBs") and large enterprises, including customers in the government, health and education sectors.
Hewlett Packard has been in the business for many years. Their vast intellectual property portfolio and global research and development capabilities are designed to help organisations of all sizes – from global enterprises to local start-ups.
Hewlett Packard provides the expertise in empowering the business needs of the customer. HP reinvents the way people, machines, and content work together-worldwide. From mobility to security to 24/7 tech support, the skilled consultants and technicians of HP can help move the business into the future.
Hewlett Packard is having the presence across the Globe providing its customers with improved technology which in turn enables them to slash the time it takes to turn ideas into value. Some of their customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, Hewlett Packard provides the technology and solutions to help them succeed.
Competing in today’s times
Hewlett Packard helps its clients to quickly turn ideas into value through the agility of the cloud, through data-driven insights to drive revenue and secure, anywhere, anytime collaboration.
Hewlett Packard creates a technology platform that helps in their client business to thrive in a disruptive marketplace and provides an understanding of how IT systems interact with each other – and the people who use them.
Hewlett Packard provides consulting, managed and support services. Whenever there is a need to provide support services to its customers it leverages its expertise to find the support it has been asked for-from a single HP product to large multi-vendor data centres and complete hybrid cloud solutions. As change is constant in the environment it provides the flexibility to evolve to a modern technology without much hassle.
It also provides the full time training to enable the customer employees the necessary skills which is required to boost the productivity and take maximum advantage of new technology investments.
HP provides powerful, agile, cloud-ready servers for IT infrastructure. HP servers deliver the exact mix of optimisation, scalability and reliability that any company in the world would require for even the most specialised and demanding workloads.
Apart from servers HP also provides fully integrated and converged HP IT systems which combine compute, storage, fabric and software in fast, simple, efficient and well-supported systems that come pre-tested and validated.
Complete Spectrum of Networking Products
The customers can also buy the HP products, services or support directly from HP stores or through online channel.Hewlett Packard provides:
- personal computing and other access devices,
- imaging- and printing-related products and services,
- enterprise information technology ("IT") infrastructure, including enterprise server and storage technology, networking products and solutions, technology support and maintenance,
- multi-vendor customer services, including technology consulting, outsourcing and support services across infrastructure, applications and
- software products and solution, including application testing and delivery software, big data analytics, information governance and IT Operations Management.
HP offers a complete spectrum of networking products to simplify the ones infrastructure by unifying the ones network from the mobile edge to the data centre for increased speed and competitive power with lower costs.
HP software solutions help to deliver apps faster, automate and orchestrate hybrid infrastructure, transform IT service delivery, protect against internal and external threats and provide superior outcomes from all forms of data.
HP claims to deliver high-quality, high-value products, consulting and support services in a single package. And with customised financing solutions and strategy, the company can provide the right tech solutions for the client’s unique business goals. All these above mentioned mix of services differentiate HP from other service providers.
Easy payment and return options
HP offers a simple and safe online ordering service with no additional costs. This includes a large choice of payment options, including PayPal, Credit and Debit cards and bank transfers. HP accepts American Express, Dynamic MasterCard, Eurocard, JCB, MasterCard, Visa Debit & Visa Credit Card.
HP also provides a payment option of Open Invoice which is only meant for Business customers and subject to a credit check. Invoices are payable within 30 days from date of invoice.
HP Return policy is different for a consumer customer and a business customer detailed below:
- For a business customer, after shipment of the product customers have no automatic right of return without cause (e.g. damaged on arrival). In line with HP’s Business Terms and Conditions, customers will of course be able to return any product which is wrong or damaged following delivery
- For a consumer customer, if the customer wishes to cancel their purchase order they would be entitled for a full refund at any time before it ships the product within 14 days from the day of receipt of the complete order or in the case of services and digital content the day of confirmation of the order.
Exciting discounts and offers to save more
HP comes up with different discounts and offers on a regular basis that customers can avail to enjoy their experience at significantly lower rates. HP adopts different promotion strategies for various products and services it offers. Customers can choose from multiple options by going through their promotion offers on its website and select the one that best suit their requirements. Some of the examples of ongoing promotions listed on HP site are: PC Cashback, PC Trade-in, Printer and Toner Cashback, Printer Trade-in, 3-year warranty with Officejet Printers, 3-year warranty with LaserJet Printers, Premium Tablet Trade-in Program, AMD Free Game Offer.
HP also promotes use of voucher codes which grants excusive benefits to its customers and are also well appreciated by customers for their multiple benefits. The Hewlett Packard Voucher codes can be applied against single purchase and not against multiple purchases and has an expiration date. HP often comes up with offers that entitle its customers to purchase desired items at reduced prices. HP also provides free delivery on orders over specified value.
The company also reaches out to its customers via email campaigns. Subscribers get updates of the company’s recent development as well as upcoming offers and deals. Customer can also subscribe to the HP newsletter for information about new products, special offers and promotions.
3000 Hanover Street
Palo Alto, CA
Phone: (+1) 650-857-1501
Fax: (+1) 650-857-5518
Open 8:00 a.m. to 5:00 p.m. Pacific Time, Monday - Friday.