HotelClub Promo Codes

About HotelClub UK

A global online accommodation community was established in 1996 which was named as HotelClub. We provide 74,000 accommodation choices over 7500 cities globally through out 140 countries.

We look to offer our members a rewarding experience - from the time they book to when they stay. We provide service in almost 11 currencies and our database knows almost 20 languages from all over the world.

London is the capital of Great Britain and home to world’s wide variety of cultural and historical treasures along with equal impressive world class London Hotels. Book your accommodation, then go out and discover city’s charm.

Fact about Hotelclub UK:

You will be always sure when booking with us for all the great deals with the best price guarantee. We are willing to put our money on it. How? Here’s how!

If you book and pay for a qualifying hotel room on our website and then find the same room in same type of hotel for a lower rate on website other than hotelclub.com or ratestogo.com online, after all the taxes and fees, we assure you we will pay the difference.

Personal information we collect:

We collect personal information from you in the course of providing a Product or Service or when you have other dealings with us. We may also collect information about you in order for you to register as a Member, become a Subscriber, complete an online registration form, participate in a survey or competition, receive our customer services, ask a question or initiate a transaction on our Website, over the phone or via email.

We may ask you for your personal details including but not limited to your name, mailing address, telephone number, email address, credit card or debit card information, details about your hotel and other travel details.

When you leave a review to our website we collect your personal information. Doing so will result in accessing other people with your personal details. We won’t be responsible for disclosure of any of your personal information you have submitted on your review. If you want you can chose to remove the review upon a request to us. Though, in some cases, we won’t be able to do so. We will let you know if such circumstances arrive.

You can access into our site without disclosing yourself as a Guest User, a Member or Subscriber. We will collect the session data through analytics tools, Cookies and Pixel Tags.

Tips to save:

Our members receive HotelClub Benefits every time they make a hotel booking, including free extras when they stay, we offer certain rewards back on the booking to the members, Priority HotelClub Service and exclusive deals on hotels on HotelClub. uk.paylesser.com is one more place to look for Hotelclub deals and discounts.

As the more booking one shall make, the members will move up in status. As their status is increasing they get some rewards on their booking on behalf of us. Please note that HotelClub does not award cashback to customers redeeming a Hotelclub voucher codes/coupons during their transaction. In addition to your Cashback, all HotelClub members get some additional HotelClub reward too!

Customers will receive cashback after their stay at the hotel has been completed.

HotelClub UK cashback is available through TopCashback on genuine, tracked transactions completed immediately and wholly online. HotelClub U.K. cashback can be earned simply by clicking through to the merchant and shopping online as normal.

Payment:

We collect all the payment through credit card or debit card. During check out you will go for payment procedure. We ensure its safe. We don’t use your personal information in any way not related to you. During the payment procedure you will be asked for security code for your payment to be complete. You may also be asked about few more details about the card like name on the card, type of card, the card’s 16 digit number, the cvv number. We request you to follow the procedure for your safety. We cannot abide our self to serve you unless you get a conformation email from us.

Booking Cancellation:

Due to any emergencies if you are planning to cancel a confirmed booking you made with us then you will have to contact us as soon as possible. There are certain procedures that you need to follow in case of cancellation.

You will have to send us a written application stating your cause and desire with your booking. Like if you want to shift the booking or cancel it. We ensure to help you in any way we can. Once we receive your written application it will take us maximum 48 hours to respond to your request. The further information will be provided to you by your email you have registered with us. In case your cancellation has been made before 7 days of your arrival then you shall be charged for the taxes the Hotel have incurred and if its less than 7 days then you shall be charged for the whole payment. In this case we can’t refund your money.

Customer Feedback:

We work on a simple rule of providing an easy to use, well priced accommodation website, with best customer service in the industry. After your stay at the hotel, we send an email asking our customers to recount their experience of the hotel so that other customers will be benefit from this knowledge. You can choose to contribute or not.

Customer service:

We strive hard to achieve our user’s faith. Being our customer we are very much interested to hear from you about your views and ideas about our service. We can be connected through facebook and through calls with the number provided to you through our website.

Contact us:

Customer support is available in all the days at all the time with our phone number given on the website.