Collect 10 nights, get 1 Free
Take the benefit of this amazing offer and collect 10 nights after your stay. You can get 1 free night stay. Book now and collect nights anywhere around the world. Collect on weekends away, business trips, summer holidays, even if you book for others.
Hotels.com is an ecommerce service provider offering booking options through its own network of localised websites and telephone call centres to travellers worldwide. Hotels.com gives travellers one of the widest selections of accommodation, including both independent and major chain hotels as well as self-catering in over hundreds of thousands properties worldwide. The Company offers a one-stop shopping source for hotel pricing, amenities and availability and also specialises in providing travellers with accommodation during sold-out periods. One can access Hotels.com using the website or mobile app.
Hotels.com has access to over 3,25,000 hotels across 19,000 destinations worldwide across room types and facilities. Travellers often face the problem of browsing through multiple individual hotel websites to find the one that best suit their requirements and are well within their budget. Hotels.com eases this tiresome and lengthy process, especially when one is in search for best hotels across multiple locations. Hotels.com can provide such travellers with a list of hotels across locations, budget, rooms and facilities.
Searching for hotels on Hotels.com is as easy as 1-2-3. One can simply type in the location, the dates and the number of rooms that one would require. Hotels.com takes minimum time to come up with the maximum number of hotels available at that location. Moreso, the searches are also accompanied by customer reviews, ratings so as to help travellers to have a fairly good understanding about the hotel from fellow travellers. Customers find the searching process easy and convenient. The accompanying in-depth information and photographs helps in taking the final call.
Wide list for varied options…
Hotels.com, as the named suggests is all about providing a list of hotels at the click of a button. Its inventory includes hotels and B&Bs, and some condos and other types of commercial lodging.
Hotels.com is a highly customer-oriented company that keeps enhancing its features so as to assist travellers in their search for hotels. Moreso, the website is certainly very user friendly that makes the search all the more easier. One can also use the filter options to sort the list, either as per Total price, Star ratings, Guest rating and facilities. One can also view the enlisted hotels on Google map that would help travellers to understand the exact location. Advanced filter options include setting a price range, or the minimum star rating/ guest rating looking for, neighbourhood, landmarks, accommodation types, theme/ types and accessibility features.
Heard about a good hotel and want to know more about it??? Type in the name in the advanced filter option to know more as well as check its feasibility as per your requirements.
The list of hotels generated base the query developed by the traveller provides the following information:
- Name of the hotel
- Details about when the hotel was last booked
- Address of the hotel with telephone number
- Star ratings earned by the hotel
- Location of the hotel
- Distance from City centre and the nearest airport
- Guest reviews
- Total price: this includes the per night cost multiplied by the number of nights + any taxes and fees.
Want a more detailed overview of the hotel? Click on the name of the hotel and visit the page dedicated to the hotel. Loaded with pictures, one can also have a basic overview of the hotel including amenities and facilities provided and nearby attractions. Amenities and facilities information include breakfast services, laundry services, air conditioning, concierge services, newspapers, luggage storage, etc. Facilities may include details about toiletries, housekeeping, ironing boards, hair dryers, minibar, coffee/ tea makers, etc.
This page also contains information pertaining to available room choices and a snapshot about the hotel. Hotels.com also has a ‘Best Price Guarantee’. Though Hotels.com takes all possible measures to keep its prices at the lowest to benefit the travellers, if at any instance a traveller has found a lower price for the same hotel at the same date, Hotels.com promises to refund the excess in the same manner the payment was made.
The splurge of information provided about each hotel have only aided in making an informed decision about the hotel to be selected. Once selected the traveller can directly make the payment to the website. The payments page summarises the choice made by the traveller for confirmation and a re-look to avoid any confusions later. One can also make special requests on this page, such as request for a smoking room, late check-in, higher / lower floor, etc.
Safe and secure Payment and Cancellation Policy
Hotels.com aims only at easing the booking process right from searching to paying to enjoying. The Company adopts a safe and secure payment system that encrypts all personal information to ensure confidentiality.
Travellers can pay using their Credit/ Debit Card for making the payment. All major cards are accepted, including American Express, Diners Club, Visa Electron, Maestro, MasterCard and Visa. Traveller having a Pay Pal account can also use the same to make payment.
Hotels.com does not have any cancellation policy. But the hotel whose rooms have been booked by the traveller does have a cancellation policy. Although payment for booking can be done using the Hotels.com website; cancellation policy of the relevant hotel stays valid. Travellers when booking are expected to understand the terms and conditions of the booking and the policy applicable when cancelling to avoid unnecessary charges and deductions.
Exciting ways to save….
Hotels.com discounts and offers entitle the user significant savings in their booking. Travellers searching for hotels can view all the deals and offers associated with each hotel on the search results. These deals and offers could be of complimentary services or huge discounts on room rates. Hotels.com Voucher Codes & Promos can be accessed from any of the coupon vendor sites. Travellers utilising these Promo codes and vouchers enjoy special discounted rates or additional benefits on their bookings.
Hotels.com also runs a loyalty programme – Rewards. Hotels.com rewards ‘Nights’ to its customers who book hotels via Hotels.com. While on signup one gets rewarded, more ‘nights’ can be collected on booking. These nights can be redeemed in any hotel any time of the year. Members also gain access to secret prices on specific hotels, which means the privilege to book specified hotels at amazingly discounted rate.
You can give a call at toll free from landline at 0800 783 2390 or from mobile at 0203 027 6612.