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About Tesco Groceries
Tesco UK is a supermarket chain that provides everything from groceries and recipes to homeware, electricals, Clubcard and more.
Tesco UK is the largest within Tesco Group, with over 3000 stores and over 310,000 colleagues, which offers the best value, choice and service for the basic necessities and entertainment.
From the low-price ‘Everyday Value’ range to the ‘Finest’ stamp of approval, their own-brand groceries are amongst the biggest selling in the UK. Now a multi-channel operation with services ranging from Tesco Mobile to Tesco Bank, it is one of the most recognizable and lucrative brands in Britain today.
Tesco has presence in many countries around the world, making it one the biggest and busiest global retailers. Originally a grocery-store, it has now expanded to sell electronics, books, petrol, insurance and much more. With the expansion in online shopping, its home grocery shop ‘Tesco Direct’ was first launched around ten years back and since then it has gone on to become the biggest and most profitable brand.
Tesco aims to cater for all budgets as well as tastes. Tesco plans to deliver the most compelling offer for customers with sharper prices, improved quality, stronger ranges and better service. The company’s Everyday Value range is designed to keep in mind the affordability factor for everyone. Alternatively, the Tesco Finest range guarantees the highest quality for a little extra money.
Tesco is proud to be the lead sponsor for the Cancer Research UK’s Race for Life. Having acted as a sponsor for the past twelve years, Tesco has raised a considerable amount of money for the charity. Alongside this, Tesco honours a number of other charitable commitments in relation to the Tesco Charity Trust, ranging from its collaboration with Diabetes UK to its popular voucher collection programme ‘Tesco for Schools and Clubs’.
The corporate objectives of Tesco are to provide customers with great value at competitive prices, communicate with and meet the needs of its customers, develop its employees' talents and reward them fairly, work with suppliers to keep quality high and prices low, be involved in the national discussion regarding food safety and production issues, support the communities in which it participates, and make a profit. Tesco aspires to be a global company with positive local impact, trusted by all with whom it deals.
Multi-channel Offering
Tesco claims to be No. 1 supermarket in the United Kingdom and the second-largest grocery retailer in the world, after Wal-Mart. In recent decades, Tesco has branched out from selling just groceries, and now also sells books, electronics and software among other hard goods. In addition, Tesco is a service provider, selling financial, Internet and telephone services as well as music and DVD downloads. It also offers products in technology & gaming, home electricals, garden, toys, entertainment & books etc.
Tesco has also diversified into a bank, it offers insurance, credit cards and loans. Customers can buy a flat-screen TV, a mobile phone and clothes alongside bread, milk and butter.
Tesco now offers F&F clothing with thousands of styles for men, women and kids, including school uniform along with some of the favourite brands and all the latest tips and trends. Tesco’s F&F clothing provides affordable and fashionable clothing for women, men and kids.
Easy Payment & Return Policy
Tesco adopts a highly safe and secure payment system that ensures all personal information of the customer is encrypted so as to maintain confidentiality. Tesco offers various modes of payment like American Express, MasterCard or Visa credit card, Maestro or Delta debit card.
Tesco, a highly customer centric company aims at providing a wholesome and satisfying experience to all its customers. The return policy devised by Tesco is a customer friendly, easy to comprehended and abide by. Tesco offers a 30-day return policy along with a proof of purchase.
However, Tesco’s return policy differs from product to product – for e.g. the company do not refund mobile phone contracts beyond 14 days, or accept change of mind returns on certain products due to health and hygiene reasons (such as toothbrushes and underwear); personalised items; or unsealed software, DVDs and CDs. Also, perishable food items are returned within their use by date and clothing returned should be unworn and as sold, in a saleable condition, in its original undamaged packaging and with all tags still in place.
Personalized Discounts & Rewards
While shopping for groceries at Tesco online, customers are able to benefit from a number of special deals. Tesco offers weekly deals on health, food and beauty products. Also, customers can use one of the many Merchant vouchers to save even more on their order.
From discounts on food items to big bargains on entertainment and technology, merchant vouchers can cut back costs on everything from toys, home ware, health & beauty items and even broadband, mobile phone plans and its popular F&F Clothing range. With all the stock available online and for home delivery, Tesco voucher codes can save money on the customer’s next purchase.
Tesco offers Clubcard which can be used both online and at the local Tesco supermarket. It gives rewards to customers in the form of points for every money spent on their purchase. When enough points are collected they can be converted into vouchers. Customer can spend these points in-store or in participating restaurants and attractions which company provide like Café Rouge, RAC, Cineworld and Park Resorts.
Tesco also offers ‘The Delivery Saver’ program which helps customers to save on the cost of delivery. Customers can even try out this programme free of charge for an entire month and benefit on free grocery delivery as well as free standard shipping on clothing and wine, etc. However, the criteria for a minimum spend applies while making use of the Delivery Saver programme for unlimited grocery deliveries at no additional cost. There are different Delivery Saver plans to choose from depending on what delivery time slot one prefers.
Tesco also comes up with ‘clearance sale’ on their website which includes reductions across coffee machines, tents and outdoor living for festival season, kids' and adults bikes, toys, luggage, and even home electricals.